Lost Serial Number
If you cannot locate your product serial number, please fill in your name and email address, and we’ll do our best to find it and send it to you via email.
Note: If you purchased BBEdit from the Mac App Store and would like to upgrade to BBEdit 11, please do not use this form. Instead, go here to learn how to upgrade a BBEdit license purchased from the Mac App Store.
Important: About Challenge-Response Spam Filters
If you or your ISP uses a “challenge-response” spam filter (one which sends an automated “challenge” to any received message that requires a web form “response” to allow the message through), our reply to your inquiry will be delayed (at the very least) or may not reach you at all.
Thus, before using this form or sending us mail directly, please add email@example.com to your spam filter’s “white list” to ensure that you receive our reply.