Please use this form to report any problems you may be having accessing certain pages or sections on this site. Please be sure to let us know what OS and browser version you are using.
Please note that the webmaster cannot answer technical questions regarding our products (including bug reports, feature requests, or other feedback). The webmaster also cannot provide customer service. If you have specific technical questions or need to report a bug, please use our technical support form. For any questions about purchasing, upgrade eligibility, order status or other general matters, please use our sales form.
Important: About Challenge-Response Spam Filters
If you or your ISP uses a “challenge-response” spam filter (one which sends an automated “challenge” to any received message that requires a web form “response” to allow the message through), our reply to your inquiry will be delayed (at the very least) or may not reach you at all.
Thus, before using this form or sending us mail directly, please add email@example.com to your spam filter’s “white list” to ensure that you receive our reply.