Please use this form to report any problems you may have in accessing information on this site. Please be sure to let us know what OS and browser version you are using.
Please note that the webmaster cannot answer technical questions regarding our products (including bug reports, feature requests, or other feedback). The webmaster also cannot provide customer service. If you have specific technical questions or need to report a bug, please use our Technical Support form. For any questions about licensing or serial numbers, order status, upgrade eligibility, or other general matters, please use our Customer Service form.
Important: About Challenge-Response Spam Filters
If you or your ISP uses a “challenge-response” spam filter(#), please add the address firstname.lastname@example.org to your spam filter’s “white list” to help ensure you’ll get our reply.
(#: Such a filter will send an automated “challenge” to any received message which requires the sending party to complete a web “response” form before it will allow the received message through.)