Bare Bones Software offers free technical support for our commercial products. We also maintain a variety of online resources to better serve you.
(Mailsmith is no longer a product of Bare Bones Software. Please visit the mailsmith.org web site for support and updates.)
Technical support is only available via email; we’re sorry, but we can’t offer telephone or on-site support. Just send a message to firstname.lastname@example.org using your favorite email client, or fill out our handy support contact form.
(Please note: Although we do our best to respond quickly, we cannot guarantee that messages received outside of business hours will be addressed before the next business day.)
Important: About Challenge-Response Spam Filters
If you or your ISP uses a “challenge-response” spam filter(#), please add the address email@example.com to your spam filter’s “white list” to help ensure you’ll get our reply.
(#: Such a filter will send an automated “challenge” to any received message which requires the sending party to complete a web “response” form before it will allow the received message through.)